The purpose of this policy is to outline how LuxOlympus Ltd has established measures to protect your privacy and information rights.
We recognise that you have rights as a ‘data subject’, and that we have an obligation to uphold these.
This privacy notice aims to outline how we maintain these rights. In particular, it outlines:
Depending on why we have collected your information, your information rights could include:
|Right to be informed||This encompasses the obligation for us to be transparent in how we collect and use your personal data.|
|Right of access||You have the right to access your personal data and supplementary information.|
|Right to rectification||If the information we hold on you is inaccurate or incomplete, you can request we correct this.|
|Right to erasure||You can request we delete or remove personal data where there is no compelling reason us to continue processing|
|Right to restrict processing||You have the right to request we cease processing your data, if:
|Right to data portability||Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in electronic form.|
|Right to object||You have the right to object to our processing under certain circumstances. For example, you can object to:
|Rights relating to automated decisionmaking including profiling||Where we apply automated decision making, we must:
Please find below a summary of the information we collect and how we use this to deliver services to you.
|Information we collect||Why we collect this||How we process this|
|Personal details||Necessary details you provide us with in order to process your booking.||In all our correspondence and data processing we ensure all information is written in plain English|
|Family, lifestyle, social circumstances and religion:||For our tailor made services sometimes we might ask for such information in order to offer you the best possible experience with LuxOlympus (i.e.: children-friendly environment, space for prayers, etc.).
If we do not receive this kind of data we may not be in a position to offer the highest level of experience.
|In all our correspondence and data processing we ensure all information is written in plain English.|
LuxOlympus Ltd retains information for five (5) years from our point of last contact. We hold this information to support our legal and regulatory requirements. If you object to this retention, please contact us – details provided in the ‘Contact’ section.
We process personal information to enable us to provide travel agency services to our customers, to promote our services, to maintain our accounts and records and to manage and support our employees. We also use CCTV systems to monitor and collect visual images for the purposes of security and the prevention and detection of crime.
We sometimes need to share the personal information we process with the individual themselves, their relatives, guardians or our business partners. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.
We recognise that you may have questions on how we process and/or store your data, or may want to change either the data we hold on you or how we communicate with you in the future.
If you have given consent for processing, you are free to withdraw that consent.
To let us know this is the case email us at [email protected]
If you have any questions in respect of this notice, or would like to exercise your rights as a data subject (for example, to correct data or to exercise your right to access) please contact LuxOlympus Ltd, as data controller, at [email protected]
If you are unhappy that we have responded to your query inadequately, or if you have a further complaint, The Information Commissioner’s Office can be contacted on [email protected]